Effective Date: 11-24-2024

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At Stop Porch Pirates, we aim to ensure your satisfaction with our products and services. If you are not completely satisfied, we offer a 30-day refund and removal policy under the terms outlined below.

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1. Refund Eligibility

You may request a refund within 30 days of your purchase if:

• The product is unused, undamaged, and in its original condition.

• The installation was performed by our team, and you request removal within 30 days.

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2. Refund Process

• To initiate a refund, contact our customer support team at [Insert Email/Phone].

• Once your request is approved, our team will schedule a removal (if applicable) and inspect the product's condition.

• Refunds are processed within 10 business days after product inspection and removal, if required.

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3. Conditions for Removal

• The removal of installed products must be scheduled with our team.

• A person aged 18 or older must be present during the scheduled removal time.

• Products damaged due to misuse or unauthorized modifications are not eligible for a full refund.

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4. Non-Refundable Fees

• Installation fees are non-refundable.

• Removal fees may apply if the product has been installed and is not found defective.

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5. Exceptions

• Products damaged during installation by our team will be repaired or replaced free of charge.

• Custom or special-order products are non-refundable unless defective.

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6. Contact Us

For questions about this policy or to request a refund, please contact us:

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Email: stopporchpirates1@gmail.com
Phone: 281-889-5533
Address: P.O. Box 16324

Houston, Texas 77222

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By purchasing our products or services, you agree to the terms outlined in this Refund Policy. Thank you for choosing Stop Porch Pirates to protect your deliveries!

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